IT Support • Help Desk • Technical Support

Ashwin Majhi

Motivated and adaptable IT support professional with hands-on experience in troubleshooting, POS systems, and customer-facing environments.

Send Enquiry View Experience

📞 0406 228 933 ✉️ Ashwinmajhi827@gmail.com 💼 LinkedIn 📍 Sydney, NSW

Professional Attributes

Strong communication and teamwork skills
Reliable, punctual, and committed to quality work
Excellent customer service orientation
Fast learner with high technological adaptability
Bilingual: English and Nepali

Objective

Seeking entry-level or internship opportunities in IT Support, Help Desk, or Technical Support. Eager to gain real-world technical experience, contribute to operational efficiency, and grow within a supportive and innovative team.

Technical Skills

Languages

Python, PHP, Java, JavaScript (basic)

Troubleshooting

Hardware & software diagnosis, device repair, POS & printer support

Networking

Basic setup, configuration & connectivity troubleshooting

Other

Agile teamwork familiarity, quick learner of new frameworks, strong analytical thinking & problem‑solving

Education

Bachelor of Business Information Systems

Australian Institute of Higher Education — Sydney, Australia

High School Education (+2, 2021)

Sainik Awasiya Mahavidyalaya, Bhaktapur, Nepal — GPA 3.60

Grade 10

Him Rashmi High School, Kathmandu, Nepal — GPA 3.70 (A+)

Projects & Relevant Experience

Personal Portfolio Website

HTML, CSS, JavaScript, GitHub Pages

Built a responsive single‑page portfolio showcasing skills, education, and experience.

https://ashwinmajhi.com/ →

IT Support Exposure (On‑the‑job)

Provided first‑level troubleshooting for POS devices, printers, and basic network issues.
Assisted staff with Microsoft Office applications, reporting, and digital tools.
Supported store operations by ensuring smooth technical workflows.

Work Experience

Customer Service Representative

Bourke Street Bakery · Sydney 2023–Present

Delivered friendly, prompt, professional service in a high‑volume retail environment.
Assisted customers with orders, product information, and issue resolution.
Operated POS systems efficiently, handled transactions, and supported basic POS troubleshooting.
Performed stock take, inventory checks, and ensured accurate product rotation.
Maintained clean service counters and hygiene/presentation standards.
Collaborated with team members to manage queues and fulfil orders quickly.

Production Supervisor / Baker Assistant

VSE International 2022–2024

Supervised bakery production ensuring consistency and product quality.
Assisted in mixing, baking, decorating, and packaging products.
Managed ingredient levels and reduced wastage with efficient planning.
Ensured workplace health, hygiene, and safety compliance.

Certifications & Licenses

Front‑End Engineer Career Path (Codecademy) — in progress
Basic Web Development Skills — HTML, CSS, JavaScript, Python, PHP, Java, MySQL
Introduction to Data Analytics (TAFE NSW)
NSW Full Driving License

References

Selina Bao — Area Manager, Bourke Street Bakery
Phone: 0433 273 293

Vanessa — Store Manager, Bourke Street Bakery
Phone: 0402 602 892

Enquiry

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